Leonard (Len) Graves is the Executive Vice President, Global Operations-designate which encompasses Supply Chain, Manufacturing, Hardware Installations and Services Delivery.

Len joined NCR in 2018 as Vice President, Global Manufacturing where he led the team to achieve significant improvements in operational excellence across EHS, Quality, Delivery and Cost. Len also oversaw NCR’s transformation to contract manufacturing. Most recently, Len was Senior Vice President of Services Delivery where he led NCR’s 12000-plus Global Field Services Team to deliver industry leading levels of service to the world’s largest banks, retailers and restaurants. Under Len’s leadership, the Field Services team has leveraged its long-standing reputation as a relationship-based service provider into a competitive advantage with NCR customers of every size and in every industry.

Len has over 30 years of operations experience within Global Manufacturing and Services organizations. Prior to joining NCR, Len was with General Electric for 18 years, where he his career progressed through the Quality, Six Sigma, Operations and Supply Chain organizations of GE’s Aviation and Oil and Gas businesses. Len also held senior operational roles at Panasonic.

Len holds a Bachelor Degree in Engineering from the University of Glamorgan, Wales, UK and resides in Atlanta with his wife and daughters.