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End-to-end services
We keep physical, virtual and cloud-based networks running at peak performance, helping your operations run easier, keeping your experience consistent worldwide and making sure your network is “always on.” To compete in the digital economy, businesses are demanding ever-higher performance from their networks. To help your company keep pace, you can trust us to upgrade and manage your customers’ network infrastructure to the highest specifications.
Manage
Proactively manage the entire support lifecycle of the network, core infrastructure and related platforms and applications with a comprehensive set of services:
- Remote services for Incident, Configuration, Performance, Capacity, and Security Management
- Integrated Service Desk (ISD) for automated workflow management of multiple resolver groups
- Best-in-class toolsets based on open source components and ServiceNowTM ITSM, as well as integration into NCR Atleos Field Services Management platform
Deploy and maintain
Field service delivery expectations must evolve in an “always on” world where customers demand optimal network performance at all times. From deployment to on-site maintenance, we support the core infrastructure and the edge devices that power this new digital world.
- Services include: site preparation, staging, IMACD (install, move, add, change, de-install), maintenance, CallOne remote coordination, end-of-service life support, transition management and account support
- Engineers trained in specific Health, Safety, Security and Environmental (HSSE) standards to support industry and customer specific regulations
Design
Implementing the best network infrastructure requires careful planning and a thorough assessment of current and future requirements. Our consultative design services create a network architecture and implementation plan aligned to business and technology objectives.
For customers who need actionable insights to improve decision making, NCR Atleos offers specialty consulting engagements supporting data warehousing, advanced analytics, big data, artificial intelligence and machine learning as well as telecom storefront solutions.
With us by your side, you can do anything
Our ecosystems bring together the best-in-class hardware, software and services you need to deliver on what customers want, when they want it.
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SD-WAN/SASE
Improve agility and bandwidth and lower costs by securely directing traffic across a wide area network.
Network Functions Virtualization (NFV)
Reduce network usage, centralizing control, lowering costs and more with virtualized functions replacing equipment like routers and firewalls.
Optical Networking
Address the spiraling bandwidth demand with high-capacity data transmission over optical fiber networks.
Cloud/Edge Computing
Accelerate digital transformation with virtual, cloud-ready and autonomous networks.
Wireless
Drive real-time access to multimedia collaboration, machine-to-machine applications and more with secure, untethered voice and data communications.
LAN/WAN
Solutions for routing, switching, optimization and firewall management provide the foundation for today’s enterprise networks.
Telecom Storefront
Self-service kiosks, digital signage and consulting services for telecom mobile store locations.
Support your network solutions through the technology lifecycle
No matter where you are in your journey, NCR Atleos can manage the technologies to make your customers’ digital transformation not only a reality, but one that wins, from procuring the equipment to designing the solution to remotely managing the network.
Insights
Creating the perfect business case for service transformation
So many people think technology transformation is the one key initiative to underpin their business change in a digital world
